Terms and Conditions

1. Who we are

The Rewrite App ("the App," "we," "us," "our") is operated by Synqa Inc. ("the Company"), a company incorporated in Canada, on behalf of The Rewrite Lab. These Terms and Conditions ("Terms") govern your access to and use of the App and the services it provides.

By creating an account, accessing, or using the App, you agree to be bound by these Terms. If you do not agree, do not use the App.

You can contact us at admin@synqa.ca.

2. What the App is, and what it is not

The Rewrite App is a reflective tool. It draws on four interpretive traditions, Western astrology, Zi Wei Dou Shu, numerology, and feng shui, and weaves them into a single written reading intended to support personal reflection. The App includes a conversational interface called The Draft, which you can use to think a reading or a question through.

Please read the following carefully, because it defines the limits of what the App does.

You are responsible for the decisions you make. Any action you take after using the App is your own choice and your own responsibility.

3. Eligibility and age

The App is intended for adults. You must be at least 18 years old to create an account or use the App. By using the App you confirm that you are 18 or older. The App is not directed to anyone under 18, and we do not knowingly permit anyone under 18 to use it or knowingly collect personal data from them. If we learn that an account belongs to someone under 18, we may suspend or delete it.

4. Your account

To use the App you create an account using an email address or a supported third-party sign-in (such as Apple or Google). You are responsible for keeping your account credentials secure and for activity that occurs under your account. Please notify us promptly at admin@synqa.ca if you believe your account has been accessed without your authorisation.

You agree that the information you provide, including the birth details used to generate your reading, is accurate to the best of your knowledge. Readings are generated from the information you provide; inaccurate information will produce a less meaningful reading.

5. Acceptable use

You agree to use the App only for lawful, personal, reflective purposes. You agree that you will not:

• use the App in any way that breaks the law or infringes the rights of others;
• attempt to misuse, manipulate, or bypass the App's safety boundaries, including attempts to make The Draft produce harmful content, professional advice it is designed not to give, or content that endangers any person;
• attempt to access, copy, reverse-engineer, or extract the App's underlying models, prompts, corpus, or source code, except to the extent this restriction is prohibited by law;
• use the App to harass, harm, or abuse any person, or to generate content that does so;
• use automated means to access the App at a scale or in a manner that disrupts the service or other users.

We may suspend or terminate access for conduct that breaches these Terms.

6. Subscriptions, purchases, and billing

Some features of the App require a paid subscription or a one-time purchase. Where the App offers paid features:

• Purchases and subscriptions are processed by the applicable app store (the Apple App Store or Google Play). Payment, billing, renewal, and refunds are handled by that store under its own terms, and your relationship for payment is with that store.
• Subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date. You can manage and cancel your subscription through your app store account settings.
• Where an introductory or trial offer is provided, the applicable price takes effect at the end of the trial unless you cancel beforehand. Trial terms are shown at the point of purchase.
• Prices may change. Where they do, the change will not affect a billing period you have already paid for, and we will give notice as required.

Refunds are governed by the policies of the app store through which you purchased. We do not separately process payments and cannot directly issue refunds for app store purchases.

7. Intellectual property

The App, including its software, design, written corpus, models, and the editorial voice of The Draft, is owned by the Company or its licensors and is protected by intellectual property laws. We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to use the App for your own personal, non-commercial reflection, subject to these Terms.

The readings and conversation content generated for you are provided for your personal use. You may keep and use them for yourself; you may not resell, redistribute, or present them as a professional service to others.

8. Your content and conversations

The App stores the birth details you provide and the conversations you have with The Draft so that the App can function and so your reflective record persists across sessions. How we handle this information is described in our Privacy Policy.

You retain ownership of the personal information and the questions you bring to the App. By using the App, you grant us the limited right to process that information solely to operate and improve the App as described in the Privacy Policy.

9. Availability, changes, and beta status

We may change, suspend, or discontinue any part of the App at any time. We aim to give reasonable notice of material changes where we can, but some changes may be made without advance notice, for example for security, legal, or operational reasons.

If you are using the App as part of a beta or early-access programme (including via TestFlight), you understand that the App is still in development, may contain errors, may change significantly, and may be withdrawn. Beta features are provided "as is" and may be less stable than a final release.

10. Disclaimers and limitation of liability

To the fullest extent permitted by law:

The App is provided "as is" and "as available," without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the App will be uninterrupted, error-free, or that any content it provides is accurate, complete, or suitable for any particular decision.

The interpretive traditions the App draws on are matters of belief and culture, not science. We make no representation that any reading corresponds to fact, predicts any outcome, or is suitable as a basis for any decision.

To the fullest extent permitted by law, the Company is not liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss arising from your reliance on the App or any content it provides. Where liability cannot be excluded, our total liability is limited to the amount you paid us for the App in the twelve months before the event giving rise to the claim, or the minimum amount permitted by applicable law if that is greater.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, or for fraud.

11. Termination

You may stop using the App and delete your account at any time. We may suspend or terminate your access if you breach these Terms or if we are required to do so by law. On termination, your right to use the App ends. You can request deletion of your personal data as described in the Privacy Policy; certain provisions of these Terms that by their nature should survive termination (such as intellectual property, disclaimers, and limitation of liability) will continue to apply.

12. Changes to these Terms

We may update these Terms from time to time. Where changes are material, we will take reasonable steps to notify you, for example in the App or by email. The "Last updated" date at the top of this document shows when it last changed. Your continued use of the App after changes take effect means you accept the updated Terms.

13. Governing law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles. Disputes will be subject to the jurisdiction of the courts of Ontario, Canada, except where applicable consumer-protection law in your country of residence gives you the right to bring proceedings locally or applies protections that cannot be overridden by agreement.

14. Contact

If you have questions about these Terms, contact us at admin@synqa.ca.