Set up in an afternoon. Not a six-week implementation.
Plug in your knowledge.
Notion, Shopify, Google Docs, a folder of PDFs: connect what you already have. Theta indexes everything in minutes.
Train it in your voice.
Set the tone. Show it five to ten example responses. It learns the way you talk, including the things you'd never say.
Connect your channels.
WhatsApp, Email, Messenger. Theta starts replying. You approve the first few, then let it run.
The WhatsApp DMs pile up overnight. The team replies to the same five questions every day. The customer who didn't get a reply within an hour went to a competitor. We've been in this spot. Theta is what we built to get out of it.
Wherever your customers actually are.
WhatsApp Business
The primary channel for most operators outside the US. Theta is built WhatsApp-first.
Gmail, Outlook, IMAP. Threads-aware. Theta handles the question, your team handles the people.
Messenger
Facebook Messenger. Connects through the same business page you already manage.
Instagram DMs
Direct messages on Instagram. Reads the product context from your catalog.
Instagram comments
Public-comment replies on posts and reels.
Facebook comments
Page comments. Same handoff model as the DMs.